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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Well designed robust app

Well designed robust app, easy to navigate unlike some competitors.. Quick response time to queries. Excellent foreign currency exchange rates. Some cash back. Reviewed on: 27th February 2026

.Very satisfied customer

Works perfectly every time with clear confirmation of balances Reviewed on: 27th February 2026

They have been very good at customer service - promp...

They have been very good at customer service - prompt and providing apt solutions Reviewed on: 27th February 2026

Easy to open account and manage payments.

Easy to open account and manage payments. Reviewed on: 27th February 2026

Great bank and offer everything I’d want

Great bank and offer everything I’d want from a standard current account. Very easy to link to my JP Morgan ISA, therefore it’s good to have everything consolidated into one place Reviewed on: 27th February 2026

So easy to use and good rates of interest

So easy to use and good rates of interest Reviewed on: 26th February 2026

Absolutely amazing!

Chase has been nothing but amazing to bank with and though I have needed no customer service this fact is something I would see as such a good thing. Reviewed on: 26th February 2026

Very good, bardzo prosta w operowaniu

Very good, bardzo łatwa w operowaniu Reviewed on: 26th February 2026

I dont like Banks but Chase has been good

Good application, easy to use. Good customer service both on phone and via mesaging app.. Savings accounts are easy to use and good interest rates available to new customers and some existing customers Reviewed on: 26th February 2026

Great initial offer but cashback transaction eligibi...

Great initial offer but cashback transaction eligibility has been rolled back. Commission-free spending abroad is a bonus Reviewed on: 26th February 2026

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