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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48840 reviews)

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4.94

Based on 48,840 reviews, last reviewed 25th Feb 2026

109700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Never had a problem with chase bank customer service... Never had a problem with chase bank customer service is always very good Reviewed on: 25th February 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48840)

Review of the Chase Bank, Current account:

Effective communication is not only a crucial skill,...

Effective communication is not only a crucial skill, but it also stands out as the pinnacle of excellence. Reviewed on: 15th February 2024

Best Bank

Never had any issues. The rare occasion I contact them I speak to someone based in the UK. Reviewed on: 20th February 2026

Bank account that worked for me

I wanted a Bank account that worked for me and had benefits that I needed and Chase never fails to provide and continue to upgrade and innovate! Great Work Chase Reviewed on: 20th February 2026

Not competitive e.g. Tesco Bank

Should match Tesco Bank Internet Saver Reviewed on: 20th February 2026

Always had good service from Chase

Always had good service from Chase Reviewed on: 20th February 2026

Very clear and easy to use app.

Very clear and easy to use app. Excellent customer service when required. So handy all being online, accessible whenever needed. Reviewed on: 20th February 2026

Easy account swap with guidance throughout.

Easy account swap with guidance throughout. Great communication and easy to use app. A huge step up from my previous account Reviewed on: 20th February 2026

Chase stands out from the rest

Cash back, round up, no charges for spending abroad and decent savings rates make Chase stand out from the rest. Just a bit of a shame that the cash back opportunities have reduced over time. Reviewed on: 20th February 2026

Happy customer

I like the easy use of the website, the great saving packages and the communication. I also appreciate that there are not many information on my card but I have easy access to everything on the application. Reviewed on: 20th February 2026

Great banking app, love the options to open multiple...

Great banking app, love the options to open multiple saving pots and option to round up. I would really like if the bank could be linked to Sprive to help mortgage overpayment but alas Chase does not allow this Reviewed on: 20th February 2026

Easy bank

Works brilliant especially abroad Reviewed on: 20th February 2026

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