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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49004 reviews)

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4.86

Based on 49,004 reviews, last reviewed 11th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

It is an improvement to to include restaurants in th... It is an improvement to to include restaurants in the cash back and increase the rate to 2 % Reviewed on: 11th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49004)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Easy to use app.

Easy to use app. Was easy to setup account. Love that i can have lots of seperate savings accounts with own details so can share details for others to deposit Reviewed on: 5th February 2025

Immediate human support

I am not charged fees for foreign currency transactions. Also I can access support by speaking to a highly trained individual - a human being - without listening to 20 options from a machine and wasting half my day. Reviewed on: 5th February 2025

Easy to sue account, with good rate of interest,

Easy to use account, with good rate of interest, Reviewed on: 5th February 2025

No Problem, happy customer

I've not had any problems use it as a savings account and use it for food shopping by putting in an amount each month lol Reviewed on: 5th February 2025

Custome support quick to respond and super helpful,...

Custome support quick to respond and super helpful, app works great and any issues are communicated and resolved. Good feature and some good rewards Reviewed on: 5th February 2025

Love the cash back.

Love the cash back. So easy. Ten out of ten. Reviewed on: 5th February 2025

Chasing your dreams? Live them with Chase!

I absolutely love Chase. It's secure and easy to use. It keeps me updated and rewards me. I feel valued as a customer as I've never felt with any other bank. I was chasing my dreams until I partnered up with Chase and I now feel I'm living my dreams. Reviewed on: 5th February 2025

Cashback

Great app and the cashback on everyday spending is amazing! Reviewed on: 5th February 2025

Customer service

Whenever I have needed assistance I have had quick replies no matter what time and the problem solved Reviewed on: 5th February 2025

It’s an amazing bank with great customer service

It’s an amazing bank with great customer service Reviewed on: 5th February 2025

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