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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

An excellent bank, efficient and easy to use, with r...

An excellent bank, efficient and easy to use, with real people to talk to if yiu need them, and they answer in a timely manner. Reviewed on: 5th February 2025

Haven't needed to contact customer services, the app...

Haven't needed to contact customer services, the app is straightforward and easy, the interest rates and cashback have been excellent. Reviewed on: 5th February 2025

Very fast efficient service no problems at all

Very fast efficient service no problems at all Reviewed on: 5th February 2025

Only positive feedback to give.

Any experience I have encountered has been positive. Reviewed on: 5th February 2025

Brilliant app. Banking as it should be.

Brilliant app. Just works without any fuss. Great cashback on purchases and no foreign transaction fees. My go to financial service for day-to-day life. Reviewed on: 5th February 2025

I like the everyday cashback and the generous saving...

I like the everyday cashback and the generous savings interest rate when you first join Chase. Customer services are quick to respond and they flag things when you transfer a big sum of money so it prevents fraud from happening. Reviewed on: 5th February 2025

Scam defence

Checked a large payment I was making. To make sure it wasn't a scam Reviewed on: 5th February 2025

Great service and when I needed to talk to someone t...

Great service and when I needed to talk to someone they answered very quickly and a human! Reviewed on: 5th February 2025

App works great and helps me keep track of finances

App works great and helps me keep track of finances Reviewed on: 5th February 2025

Great cash back on saving and on spending.

Great cash back on saving and on spending. Quick to confirm sales, give receipts and respond to questions.can freeze card instantly too. Reviewed on: 5th February 2025

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