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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Just fantastic service and so easy to use and the ab...

Just fantastic service and so easy to use and the ability to have several accounts is brilliant Reviewed on: 5th February 2025

Easy and rewardable bank

Such an easy and rewardable bank to work with. Reviewed on: 5th February 2025

Chase are excellent.

Chase have been excellent. Great products and friendly service. Reviewed on: 5th February 2025

I have held a current account for over two years and...

I have held a current account for over two years and have excellent customer service. The app is fantastic. Every payment is confirmed with a message. I also have savings and have enjoyed great service with my savings account too. Reviewed on: 5th February 2025

Hassle free banking

Easy to use, no hassle banking, with fantastic linked savings accounts Reviewed on: 5th February 2025

Cash back on my everyday spend, is great for me

Cash back on my everyday spend, is great for me Reviewed on: 5th February 2025

Just super people.

Just super people. Definitely not criminals which is how I measure the people I deal with Reviewed on: 5th February 2025

Excellent customer service always available

Excellent customer service always available Reviewed on: 5th February 2025

Very pleased with current account

Very pleased with current account Reviewed on: 5th February 2025

Overall outstanding results

From opening an account with chase I have never looked back. It ticks every single box in terms of an account and savings account. It’s great for using abroad with no extra fees. It’s got a fantastic App that always keeps you updated and it’s easy to use. Reviewed on: 5th February 2025

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