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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49007 reviews)

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4.86

Based on 49,007 reviews, last reviewed 14th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing bank! Amazing bank! 10/10 customer service with amazing perks such as cashbback and round up !! Reviewed on: 14th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49007)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Best bank ever

Best bank ever , come from HSBC . Already recommended 10 friends Reviewed on: 5th February 2025

Incomparable experience

I wish other high street banks in the UK can leverage technology similar to Chase Bank and make customer experience amazing and user experience as easy, small things as logo of the retailer that helps you recall spending or all the small savings that adds up to a Reviewed on: 5th February 2025

Great app. Simple and effective.

Smooth and simple to use the whole way. Even when moving larger amount of cash the process was straight forward and quick. The cash back has been an amazing perk that literally works for me every day. The app is easy to use and clear. Reviewed on: 5th February 2025

great way to bank was not sure about being all in li...

great way to bank was not sure about being all in line as not very technical but it’s so easy and have confidence with online banking now Reviewed on: 5th February 2025

Never had an issue with them.

Never had an issue with them. Good customer service and fantastic at stopping payments that might be a scam/fraud. Overall always had a good experience Reviewed on: 5th February 2025

Good but seem to want greater and greater deposits t...

Good but seem to want greater and greater deposits to maintain benefits Reviewed on: 5th February 2025

All the info is on the detailed app balance,spend, i...

All the info is on the detailed app balance,spend, interest etc Reviewed on: 5th February 2025

Always so helpful and such an easy app to use.

Always so helpful and such an easy app to use...good rates Reviewed on: 5th February 2025

Never had any issues using Chase, like the cash back...

Never had any issues using Chase, like the cash back & feels secure when using abroad & onlibe Reviewed on: 5th February 2025

It's simple to use, and no hidden fees when abroad.

It's simple to use, easy to find details (and copy/paste where appropriate - so it's practical) - and I love the way that I can tap when I'm abroad just like at home, with no hidden fees. Reviewed on: 5th February 2025

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