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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy to use

I opened a Chase account to use in the USA. Since then I have kept the account open because it’s so easy to use. Reviewed on: 5th February 2025

Never had a problem with chase and were quick to act...

Never had a problem with chase and were quick to act when a restaurant said my card hadn’t gone through when payment was actually made. And also was able to block payment to a scammer. Reviewed on: 5th February 2025

Outstanding company and banking app

Quick to answer calls, easy to use app, cash back on purchases, good savings account and works abroad well too. Reviewed on: 5th February 2025

Would highly recommend

Can't fault would highly recommend so easy to set up and navigate round the app, great cashbacks bonuses. Reviewed on: 5th February 2025

excellent accounts, superb customer service

excellent accounts, great notifications and superb customer service Reviewed on: 5th February 2025

Great for travelling abroad and 1% money back

Great for travelling abroad and 1% money back Reviewed on: 5th February 2025

Never had an issue with Chase and accounts are easy...

Never had an issue with Chase and accounts are easy to navigate Reviewed on: 5th February 2025

Great service and great rates easy to use

Great service and great rates easy to use Reviewed on: 5th February 2025

Smooth Transactions and Hassle free

Smooth Transactions and Hassle free Reviewed on: 5th February 2025

Best bank around

I have used several banks but Chase is by far and away the best I have ever used. Simple and user friendly app, chat function is easy but most importantly, real people are easy to get hold of when necessary Reviewed on: 5th February 2025

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