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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great bank; gives me 1% off my purchases

Great bank; gives me 1% off my purchases Reviewed on: 5th February 2025

Helpful bank.

Helpful bank. Communication banners are good Reviewed on: 5th February 2025

Excellent app with good navigation.

Excellent app with good navigation. Easy to open, and with incentive rewards. Customer service has always been helpful. Transfer to savings account is really easy. I really like the security of the card, which has few details on it - no card number or security code. Reviewed on: 5th February 2025

Very good app easy to use good interest rates

Very good app easy to use good interest rates Reviewed on: 5th February 2025

A no fuss bank, with extras.

The account is easy to use, the information supplied is comprehensive. I like the idea of round-up and enjoy the rewards! Reviewed on: 5th February 2025

Very easy to use app.

Very easy to use app. 1% back on everyday purchases. 5% on small change. very very easy to move money around to get best deals Reviewed on: 5th February 2025

Exceptional customer focused

The customer service combined with their user friendly app makes there service second to none compared with main stream traditional banks. The ease of opening account is equally so seamless Reviewed on: 5th February 2025

Excellent account with excellent service when needed

I use my account on a daily basis and it is faultless. I have had occasion to ring them twice and both times I got through quickly and my query was resolved. Reviewed on: 5th February 2025

Best Current Account in the UK

With 1% cashback on savings and such an easy to use, easy to set up banking app - everyone should have a Chase current account. Loyal customer since more or less they came on the scene in the UK, I am more than happy to recommend Chase to anyone. Their ongoing commitment to customer satisfaction and improvement is blowing the traditional banks out of the water. Reviewed on: 5th February 2025

Excellent

Excellent customer service, app is one of the better banking apps that I have used Reviewed on: 5th February 2025

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