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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Great bank & great customer service...

Great bank, easy to use app and great customer service Reviewed on: 5th February 2025

Chase is great, their app is amazing, offers so much...

Chase is great, their app is amazing, offers so much and the 1% cashback is a good touch Reviewed on: 5th February 2025

Always helpful and quick to answer queries and when...

Always helpful and quick to answer queries and when I was scammed Chase sorted things out for me smoothly. Reviewed on: 5th February 2025

Fabulous bank, straight forward, always there

Fabulous bank, straight forward, always there and reward you for choosing them, not to mention their amazing savings interest too. App is fab also allowing you to access your back with complete ease with one touch! Reviewed on: 5th February 2025

The app works so easily and interest is paid on time...

The app works so easily and interest is paid on time, the cash back is a great offer too Reviewed on: 5th February 2025

Easy to navigate app.

Easy to navigate app. Plain and simple to understand. Reviewed on: 5th February 2025

User friendly app.

User friendly app. Easy to move money around multiple accounts. Immediate alert when a transaction is made. Great customer service. Informative, reassuring friendly service. Best banking experience I’ve ever had, and I’m 73 years old! Reviewed on: 5th February 2025

Excellent online bank easy to understand app

Excellent online bank easy to understand app Reviewed on: 5th February 2025

Customer service first

Every thing is so simple but safe Reviewed on: 5th February 2025

Very good current account for use in UK and abroad a...

Very good current account for use in UK and abroad as get the mastercard fx rate. Reviewed on: 5th February 2025

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