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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49003 reviews)

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4.86

Based on 49,003 reviews, last reviewed 11th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great App and customer service. Great App and customer service. Whenever I have an issue it is resolved efficiently and timely Reviewed on: 11th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49003)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

I travel abroad frequently and Chase was an ideal ac...

I travel abroad frequently and Chase was an ideal account to open, I get almost the same exchange rate as those displayed in the media each day. Their fees are almost nil and customer service has been great, I also have a savings account which has seen interest come in better than my NatWest current account. Reviewed on: 5th February 2025

Great banking app and service and helpful

Great banking app and service and helpful Reviewed on: 5th February 2025

Ease of use

Very straightforward and easy to use app. Reviewed on: 5th February 2025

Chase account is excellent for controlling expenditu...

Chase account is excellent for controlling expenditure and gives benefits for every day use. Reviewed on: 5th February 2025

Best current account I have had

Always prompt and professional help when I need it. Easy to make payments and transfer money between my accounts. Reviewed on: 5th February 2025

Easy to use app and on the odd occasion I needed to...

Easy to use app and on the odd occasion I needed to talk to someone at the bank very easy with helpful professional and friendly service Reviewed on: 5th February 2025

Great Banking Service

Already recommended this bank to family and friends! Provide a great friendly customer service and no long waiting times. Great incentives for saving and good interest rates. Really pleased I joined and positive reviews from those I know that use Chase Banking. Reviewed on: 5th February 2025

Highly recommend the Chase account

I took out my chase account initially for when I travelled abroad due to the no fees. I now use it for all my purchases due to the cash back received. I also utilise the round up. I also have several savings accounts that I can easily transfer money between. Reviewed on: 5th February 2025

Great cashback card

Easy to apply for and very useful when going abroad Reviewed on: 5th February 2025

Enjoy to use the chase bank

Happy to use it to get cash back and feeling safe to use it all the time. Reviewed on: 5th February 2025

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