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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Great Banking Service

Already recommended this bank to family and friends! Provide a great friendly customer service and no long waiting times. Great incentives for saving and good interest rates. Really pleased I joined and positive reviews from those I know that use Chase Banking. Reviewed on: 5th February 2025

Highly recommend the Chase account

I took out my chase account initially for when I travelled abroad due to the no fees. I now use it for all my purchases due to the cash back received. I also utilise the round up. I also have several savings accounts that I can easily transfer money between. Reviewed on: 5th February 2025

Great cashback card

Easy to apply for and very useful when going abroad Reviewed on: 5th February 2025

Enjoy to use the chase bank

Happy to use it to get cash back and feeling safe to use it all the time. Reviewed on: 5th February 2025

Easiest Quickest banking I have ever had.

Easiest Quickest banking I have ever had. Switched from CoOp, so much better Reviewed on: 5th February 2025

Everything online is user friendly and easy to navig...

Everything online is user friendly and easy to navigate Reviewed on: 5th February 2025

Excellent bank.

Excellent bank. All queries dealt with promptly and politely. Reviewed on: 5th February 2025

The app design is simple to use.

The app design is simple to use. Reviewed on: 5th February 2025

Easy to use

Straightforward user platform makes online banking easy Reviewed on: 5th February 2025

Excellent customer support in time of need!

My mobile phone was stolen and I had to get in touch with Chase to protect my bank details - out of all 3 current accounts, Chase was the most efficient, helpful and supportive! I honestly don’t have a bad word to say about the service i received. Reviewed on: 5th February 2025

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