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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Highly Recommended

I have banked with chase for a few years now and have been very happy with the current account. I have taken advantage of the 1% cashback offer each year, and this has been very beneficial. I also use the round up feature and this has contributed to my savings positively. The customer service has ways been great and the banking app is intuitive and user friendly. I highly recommend chase and the current account Reviewed on: 5th February 2025

Very clear information provided and staff very helpf...

Very clear information provided and staff very helpful if one has a question or problem. Reviewed on: 5th February 2025

Very helpful, and knowledgable

Very helpful, when app crashed talked me through reinstating Reviewed on: 5th February 2025

Really happy with chase bank and their app.

Really happy with chase bank and their app. Love the benefits Reviewed on: 5th February 2025

First class service since i opened my account.

First class service since i opened my account. The couple of times i have had to contact their customer services team i have been impressed by the efficient helpful way they have assisted me Reviewed on: 5th February 2025

Happy customer

Instant notification on all transactions and brilliant customer service Reviewed on: 5th February 2025

Happy since opening

No issues since opening account. Very happy with app Reviewed on: 5th February 2025

Great easy to use app which meets all of my needs

Great easy to use app which meets all of my needs for a current account from tax statements to day to day tracking of spend and easy transfers. Reviewed on: 5th February 2025

Outstanding customer service and a very slick bankin...

Outstanding customer service and a very slick banking app product. Reviewed on: 5th February 2025

The best customer service in banking

Phone calls answered promptly by a human being that speaks intelligibly and gets me to a satisfactory answer Reviewed on: 5th February 2025

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