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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48892 reviews)

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4.94

Based on 48,891 reviews, last reviewed 9th Mar 2026

444000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Really convenient app and very helpful customer serv... Really convenient app and very helpful customer service Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48892)

Review of the Chase Bank, Current account:

Fantastic Account

No fees for spending abroad, cashback, an easy app (a bit slow though), and great features. Reviewed on: 16th March 2023

Banking with Chase - great experience

Banking with Chase has been amazing. Easy to use app and fast transactions. Reviewed on: 14th February 2026

Holiday card

Just use this card for holidays home and abroad. Abroad there are no charges and a great exchange rate.It personally works well for me. Reviewed on: 14th February 2026

Extremely happy with Chase, customer service is exce...

Extremely happy with Chase, customer service is excellent Reviewed on: 14th February 2026

5* All the way

5* experience, 5* service, 5* customer appreciation Reviewed on: 14th February 2026

Fantastic bank, highly recommend

Fantastic bank, highly recommend Reviewed on: 14th February 2026

Fraud issue

Had an issue previously with fraud on my account and chase were amazing. Sorted it quickly and efficiently and very helpful. Reviewed on: 14th February 2026

Phone access/small screen only, is no good.

Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page functionality on a PC to keep track of, and organise my account. Phone only is no good. Reviewed on: 14th February 2026

Very straightforward to use, great for travel

Very easy app based account, straightforward to set up. All information very clear and app easy to navigate. The savings and roundup features make it easy to save, and with no charges for overseas use and a great exchange rate it is tge best for travelling. Reviewed on: 14th February 2026

Easy to use app and great savings rate

Easy to use app based account with all the information I need easily to hand. Reviewed on: 14th February 2026

Savings to be had all round travel and savjngs

Since turning to Chase I've got a couple of friends to join. This account is great when abroad with to extra charges to use ATM and the exchange rates are phenomenal. One of my freinds is from Turkey and travels there twice a year. The current account is great and he's subsequently placed £30K in the savings account Reviewed on: 14th February 2026

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