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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Easy access, no issues.

Easy access, no issues. Great customer service Reviewed on: 5th February 2025

It’s easy to read and good explain.

It’s easy to read and good explain. Reviewed on: 5th February 2025

Earn & save money when I spend.

Great account let’s me earn & save money when I’m spending. Reviewed on: 5th February 2025

Great Bank to use

I find this bank great to deal with, the app is brilliant. Customer service is also very good, and on top of that I get 'cash back' on my current account spending Reviewed on: 5th February 2025

Great account - cashback on shopping and good rates...

Great account - cashback on shopping and good rates when spending abroad/ drawing cash out Reviewed on: 5th February 2025

Excellent app, great rates and customer service

Excellent app set up, great rates and really good customer service Reviewed on: 5th February 2025

Nothing to report been excellent

Nothing to report been excellent Reviewed on: 5th February 2025

Not complex

Easy to use, understand, good and responsive customer service Reviewed on: 5th February 2025

The telephone helpline is excellent.

The telephone helpline is excellent. Your call is answered quickly. The people are knowledgeable and helpful and friendly Reviewed on: 5th February 2025

Hands down the best best I’ve used to bank with!

Hands down the best best I’ve used to bank with! Everything is clear cut and they pay an amazing interest rate on their savings account! Reviewed on: 5th February 2025

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