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Chase Bank: Current Account reviews

4.95
Based on 39,523 reviews, last reviewed 7th Feb 2025
10453% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

the best ever customer service Head over shoulders the best ever customer service i have ever experienced. A REAL person answers the phone and solves the problems. No bots and no me... Read more Reviewed on: 7th February 2025
E B's avatar
E B

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39523)

Review of the Chase Bank, Current Account:

Great bank

5
No problems since joining. Rates are competitive and communication is good. Reviewed on: 12th April 2024

The cashback on current account is brilliant

5
The cashback on current account is brilliant Reviewed on: 6th February 2025

App works well.

5
App works well. It is simple to use and the information easy to get to. Reviewed on: 6th February 2025

Good customer service, excellent response times.

5
Good customer service, excellent response times. Reviewed on: 6th February 2025

Great account!

5
Great account! Set up for using for travel but continued as such great service! Reviewed on: 6th February 2025

Never had any issues, great rewards and quick easy o...

5
Never had any issues, great rewards and quick easy online customer service Reviewed on: 6th February 2025

Fantastic experience and excellent customer support...

5
Fantastic experience and excellent customer support from Chase Bank Reviewed on: 6th February 2025

Best Bank by Far

5
1% cash back is great, as well as the prompt customer service. 10/10 Reviewed on: 6th February 2025

Easy to use app.

5
Easy to use app. Quick action on fraudulent purchases from stolen details. Reviewed on: 6th February 2025

Love Chase!

5
Love Chase! The app is user friendly so easy with everything visible. Great customer support too! Reviewed on: 6th February 2025

Good good good good food good good good good good go...

5
Good good good good food good good good good good good goodGood good good good food good good good good good good goodGood good good good food good good good good good good goodGood good good good food good good good good good good goodGood good good good food good good good good good good goodGood good good good food good good good good good good good Reviewed on: 6th February 2025

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