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Chase Bank: Current account reviews

4.94
Based on 44,320 reviews, last reviewed 23rd Jan 2026
900% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great app and fantastic customer services. Great app and fantastic customer services. Savings rates adjust to bank of England base rate change within hours and the same for rises and falls. Reviewed on: 23rd January 2026
Nic D's avatar
Nic D

Latest lowest rating:

2

Not so good since they limited what purchases qualif... Not so good since they limited what purchases qualify for cashback Reviewed on: 23rd January 2026
tom s's avatar
tom s

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44320)

Review of the Chase Bank, Current account:

Fantastic Account

5
No fees for spending abroad, cashback, an easy app (a bit slow though), and great features. Reviewed on: 16th March 2023

Love using chase, so simple and so clear.

5
Love using chase, so simple and so clear. Cash back and round up feature is great for making extra saving. Reviewed on: 30th April 2025

i am very happy with the good service provided by ch...

5
i am very happy with the good service provided by chase bank since an account with the bank Reviewed on: 29th April 2025

To be honest nothing every company has issues but yo...

5
To be honest nothing every company has issues but you are giving your best Reviewed on: 28th April 2025

Easy to set up and accessible.

5
Easy to set up and accessible. Queries are answered quickly and effectively. Let you know about their products but not pushy. Reviewed on: 27th April 2025

Account opening

5
The account opening procedure was very easy when following the instructions given by Chase. Reviewed on: 25th April 2025

A great banking app for everyday banking

5
I think Chase offers a very unique service not many other banks/building societies/fintech companies offer. The app has a very simple functionality. Reviewed on: 25th April 2025

Love it!

5
Love it! Great bank, love the ease of access between acounts and how easy it was to sign up. Reviewed on: 23rd April 2025

Safe and secure: Chase are very security conscious

5
Chase are very security conscious and always get back to you on the phone Reviewed on: 23rd April 2025

Chase started very well high interest on savings exc...

1
Chase started very well high interest on savings excellent rewards and good cash back. Chase have lowered interest rates to 3% better products out there cash back only on a get items now. A very poor and bleak future for them time to change. Worst this is there senior exec and CEO do not listen to its customers look on trust pilot Reviewed on: 22nd April 2025

Brilliant

5
Easy to set up, easy to access- give great information on products that are relevant to me. Reviewed on: 22nd April 2025

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