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Chase Bank: Current Account reviews

4.95
Based on 42,959 reviews, last reviewed 1st Mar 2025
21967% increase in 5 star reviews
in the past 90 days
2300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

I'm Sticking with Chase! I have been with Chase for a while now and I have found the app easy to use and on the one occasion I have needed to contact customer service they wer... Read more Reviewed on: 1st March 2025
Laurence M's avatar
Laurence M

Latest lowest rating:

2

Worst UI The UI can be improved significantly. Should learn from new age US based companies Reviewed on: 1st March 2025
Mahita's avatar
Mahita

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (42959)

Review of the Chase Bank, Current Account:

Very flexible banking.

5
Very flexible banking. Been with them nearly 2 years now and never had any complaints. Reviewed on: 15th February 2024

Online banking with Chase is super simple and easy.

5
Online banking with Chase is super simple and easy. Intuitive interface makes saving extremely easy, with great interest rates and rewards. Never had an issue but certain that if I did, the Chase team would be able to painlessly resolve it for me. Reviewed on: 1st March 2025

Very expensive

1
High fees makes it difficult to continue banking with them. Reviewed on: 1st March 2025

Favourite bank account

5
i always manage to contact a member of the chase team with any problems. always updates and news for changes tot he app. never had any problems with sorting, withdrawing or transferring money. very impressed Reviewed on: 1st March 2025

Really easy app, best customer service of any bank i...

5
Really easy app, best customer service of any bank i have ever used! Would recommend without a doubt. I just wish it could it could take cash I would then drop the high street bank! Reviewed on: 1st March 2025

Greta bank

5
Great experience from opening account to use the app Reviewed on: 1st March 2025

24 helpline that answers immediately easy to use app

5
24 helpline that answers immediately easy to use app Reviewed on: 1st March 2025

Straightforward - easy to use - easy to understand -...

5
Straightforward - easy to use - easy to understand - no gimmicks or rewards that are not needed. Lovely round up feature on spending that give a good percentage Reviewed on: 1st March 2025

Performance and service

5
Good overall performance. Clear, customer friendly app. Love the ease of different account (pot) opening. Interest rates could be improved with a notice account and look forward to their credit card offering sometime later this year. Reviewed on: 1st March 2025

Easy banking with rewards

5
Easy banking from the app, good cashback & incentives Reviewed on: 1st March 2025

Great bank

5
Great bank. Easy to use. Very quick responses. Reviewed on: 1st March 2025