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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Everything a good bank should be.

Always providing excellent rates and super fast customer support. Reviewed on: 5th February 2025

Current Account

Easy to manage account and make payments with reassuring safeguards in place Reviewed on: 5th February 2025

Excellent Service

I get instant notification on my app when I use my card. Customer service is brilliant & on the occasions I've needed help they've been able to assist me promptly & efficiently are I've never had to wait in a long queue waiting to chat to an advisor. Excellent service all round. Reviewed on: 5th February 2025

Cashback and Roundup

I enjoy a good casback deal and roundup from my current account that earn a good interest rate Reviewed on: 5th February 2025

Excellent UX.

Excellent UX. the app is easy to use and the benefits are great. Reviewed on: 5th February 2025

Current account

Use it all the time never any problems Reviewed on: 5th February 2025

Love chase.

Love chase. Such an easy app and great customer service. Love the 1% cashback too. It makes it very easy to see my spend month on month and compare it to past months as well as seeing the categories. It just makes banking so easy and not scary. Reviewed on: 5th February 2025

First class in every aspect

First class in every aspect - I can’t stress how good it’s been. Thank you Chase. Reviewed on: 5th February 2025

Couldn’t recommend Chase more, constantly recommendi...

Couldn’t recommend Chase more, constantly recommending to others. Wouldn’t bank elsewhere! Reviewed on: 5th February 2025

A Bank that others need to Chase!!!

Excellent Bank that the legacy banks of the UK should take note of, very helpful customer service nothing to much bother for them Reviewed on: 5th February 2025

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