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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

So glad I found Chase

It is so easy to bank with Chase. the 1% cash back is very good. Reviewed on: 5th February 2025

Easy onboarding and easy to use app

Easy onboarding and easy to use app Reviewed on: 5th February 2025

Been with Chase since its launch and is an excellent...

Been with Chase since its launch and is an excellent easy to use app based bank for paying in and transferring money 24/7. Love the debit card use overseas, which gives near parity rates of exchange and helps to monitor daily spending! Have received prompt, clear and concise assistance when on two occasions there was some unexpected activities on the account. Whilst Chase set out their initial stand to be different from the high street banks, they are now not as competitive when it comes to minimum monthly payments to get cash back, and the interest rate on the linked savings account can be beaten. But all in all one of the best app based banks. Reviewed on: 5th February 2025

Easy to use

Easy to use, and the only time I’ve had to call customer service that were very helpful. Reviewed on: 5th February 2025

Chase have such a good app with instant notifications.

Chase have such a good app with instant notifications. It's easy to use and understand. You can also set up different savings accounts that you can name and set goals, which really helps with managing money. There's also an option to hide these accounts, so they are out of your mind, which is great for saving for things like holidays and Christmas. They also offer 1% cashback each month which is a nice little bit of added value. I would definitely recommend Chase and other banks should take note! Reviewed on: 5th February 2025

Brilliant bank

Great customer service and they’ve helped me a few times. Competitive interest rates and easy to use app. Would highly recommend to anyone who is thinking about joining this bank. Reviewed on: 5th February 2025

5 star banking service

I was advised by a close friend regarding the chase bank account and versatile it is and good interest rates. I feel completely at ease that my money is in very safe hands. 5 star service and customer service Reviewed on: 5th February 2025

Hassle free banking with great interest rates and co...

Hassle free banking with great interest rates and consistent offers. Never had an issue with the app. Service never used but good to know if I need I can call. Backed by a US giant so there’s no worries about losing my money. Reviewed on: 5th February 2025

Easy to use and reliable.

Easy to use and reliable. App is especially good Reviewed on: 5th February 2025

A revelation in banking experience

A revelation in banking experience for anyone who is used to traditional UK banks, even those who initially purported to be disruptors. I can't speak highly enough about my Chase account! Reviewed on: 5th February 2025

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