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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Customer service is excellent.

Customer service is excellent. Always available. Reviewed on: 5th February 2025

Great Bank.

Great Bank. Fantastic user friendly app. On occasion ivd needed support the online chat has bee fast and efficient. Reviewed on: 5th February 2025

Brilliant Cashback and Great to use abroad too

Cashback is great and you don't have to do anything more than just use you card. Using it abroad is brilliant too, no worries about taking cash or being stung by fees our excessive rates. Reviewed on: 5th February 2025

I have had no issues and everything has worked seaml...

I have had no issues and everything has worked seamlessly. Reviewed on: 5th February 2025

Fantastic free 'all-rounder'

Great perks for a free account. No need for customer service as everything has worked! Linked savings accounts, round-ups, open banking, great overseas, easy to use and intuitive app. Reviewed on: 5th February 2025

Hassle free Chase

Easy to use app without problem. Quick notification when debit card was used and getting cashback with debit card spending.. Good interest on savings. What more can 1 ask for. Reviewed on: 5th February 2025

Good interest rates, far better than high street ban...

Good interest rates, far better than high street banks I also like the idea of the cash back on your spend, it's just a shame they raised the amount needed to be paid in each montjh from £500 to £1500 to qualify. Reviewed on: 5th February 2025

Always easy to contact and very professional custome...

Always easy to contact and very professional customer support. The round up on spending is a good way to save without missing any money and a nice surprise when it arrives in your bank account. Reviewed on: 5th February 2025

very good service with additional benefits eg round up.

very good service with additional benefits eg round up. And very good if you like an online account Reviewed on: 5th February 2025

App is very easy to use and well laid out.

App is very easy to use and well laid out. Reviewed on: 5th February 2025

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