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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48899 reviews)

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4.94

Based on 48,899 reviews, last reviewed 12th Mar 2026

444800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Simple, easy, accessible The simplicity of the app, sign up process and customer service is absolutely excellent. The offer of spending abroad is also brilliant too and great ... Read more Reviewed on: 12th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48899)

Review of the Chase Bank, Current account:

No quibble, easy use, quick to clear (no messing aro...

No quibble, easy use, quick to clear (no messing around with transfers). They do everything so much better and without the fuss of other hughstreet banks. Reviewed on: 12th April 2024

Like to use easy to usemy card all the time

Like to use my card all the time Reviewed on: 14th February 2026

Fast and professional customer services

Fast and professional customer services Reviewed on: 14th February 2026

Chase’s current account and saver are excellent

Overall the service has been good, very happy with my current and savings account, can’t comment on customer service, haven’t had a need to test it out Reviewed on: 14th February 2026

Great service and fantastic bank

Great service and fantastic bank Reviewed on: 14th February 2026

Very clear online banking, but a real person who ans...

Very clear online banking, but a real person who answers the phone if one needs help. Reviewed on: 14th February 2026

Very customer friendly

The Chase app works very well and cash back is very good Reviewed on: 14th February 2026

App is easy to use and helpful for tracking spending.

App is easy to use and helpful for tracking spending. Reviewed on: 14th February 2026

I’ve been using Chase Bank current account in the UK...

I’ve been using Chase Bank current account in the UK for a while now and overall it’s been a very smooth experience. The app is intuitive, payments are fast, and the cashback feature is a nice bonus. It’s especially good for everyday spending and managing savings pots separately. Reviewed on: 14th February 2026

Very good tool for budgeting, allowing a better plan...

Very good tool for budgeting, allowing a better plan of monthly finances, improving my financial behaviour! Very happy and pleased with this bank. Reviewed on: 14th February 2026

Cashback not competitive

The cashback incentive was good at first but then it dropped and is not competitive Reviewed on: 14th February 2026

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