Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

View other Chase Bank products

4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Great account covers all bases

Great account love the round up option which helps me save. Cash back on what you spend is a great bonus. No fees when you use your card abroad. Customer service has always been been helpful and efficient. Very polite staff. Reviewed on: 5th February 2025

Is a bank.

Is a bank. Acts like a bank. No complaints on service or App Reviewed on: 5th February 2025

Easy to access and make transactions and fast respon...

Easy to access and make transactions and fast responsive customer service Reviewed on: 5th February 2025

Very easy to use the app.

Very easy to use the app. The customer service response was quick when I had a suspicious transaction. Reviewed on: 5th February 2025

Cuistomer Support

in every dealing they have been excelant Reviewed on: 5th February 2025

Everything is so easy.

Everything is so easy. Paying in, paying out, transferring, savings, accounts, interest, records. I banked with Lloyds for over 50 years, then along came Chase! I am not tech minded, so it has been a real bonus to do all this on my phone. Reviewed on: 5th February 2025

Trustworthy company with competitive interest rates,...

Trustworthy company with competitive interest rates, great mobile app too Reviewed on: 5th February 2025

Simple to use app, great rewards, excellent customer...

Simple to use app, great rewards, excellent customer service Reviewed on: 5th February 2025

Great online bank

Easy to navigate the app, great interest rates and no charges when travelling abroad Reviewed on: 5th February 2025

Easy, safe and effective

Ive used Chase for +2 years and found the app easy and the customer service very responsive Reviewed on: 5th February 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from CAF Bank 2.37 from 61 reviews
Black account
from NatWest 4.11 from 234 reviews
Current account
from Triodos Bank 4.86 from 10946 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23030 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub