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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Chase are one of the few banks that gave interest an...

Chase are one of the few banks that gave interest and cashback on the current account. The app is super easy to use and the lack of charges when using hte card abroad (and a good exchange rate) is fantastic. Reviewed on: 5th February 2025

Great app, easy to navigate and user friendly.

Great app, easy to navigate and user friendly. Good cash back and top ups. Reviewed on: 5th February 2025

Not many back offer cash backs on current accounts

Happy with service. Not many back offer cash backs on current accounts. Reviewed on: 5th February 2025

Easy to use App and good provider

Easy to use App and good provider Reviewed on: 5th February 2025

Unauthorised payment resolution.

I had an issue with a hotel taking an unauthorised payment. I contacted the Chase Customer team, who resolved the issue. Reviewed on: 5th February 2025

Excellent customer focussed bank

Excellent bank that provides exactly what I, the customer, needs. Great interest rates, intuitive app and other products that complement my current account perfectly i.e. credit card and savings so everything I need is in one place. Reviewed on: 5th February 2025

we love the ease of transfers

we love the ease of transfers whilst still being so secure . great to be able to earn cashback on our purchases . Reviewed on: 5th February 2025

It's extremely easy to use all of Chase's features.

It's extremely easy to use all of the features available on Chase. Moving money between accounts on the app is transparent and accessible. I've recommended it to all my friends as their everyday card due to the 1% cashback initiative that has allowed me to save lots of money. Reviewed on: 5th February 2025

Great bank and Cashback makes a difference

Great bank and Cashback makes a difference Reviewed on: 5th February 2025

Always able to contact & speak to someone.

Always able to contact & speak to someone. Always able to help. Reviewed on: 5th February 2025

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