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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Love cashback.

Love cashback, excellent customer service. Eady to use App Reviewed on: 5th February 2025

Round up and cash back accounts are great and valuab...

Round up and cash back accounts are great and valuable options. The customer service quick and professional. Online access is easy and clear. Reviewed on: 5th February 2025

Easy to use app with instant chat for help.

Easy to use app with instant chat for help. Good rates of interest and different ways to encourage saving Reviewed on: 5th February 2025

Brilliant!

Since opening an account with Chase I have nothing but praise for them. Reviewed on: 5th February 2025

Great products and fantastic customer service

Great products and fantastic customer service Reviewed on: 5th February 2025

Online Banking made Simple

My first experience of telephone banking and it really was very simple even for this 60+ year old. Reviewed on: 5th February 2025

I really enjoy the banking app, it's very easy to use.

I really enjoy the banking app, it's very easy to use. I like being kept informed when money goes in and out. Reviewed on: 5th February 2025

The customer service is excellent.

The customer service is excellent. All of my queries are dealt with promptly and efficiently. I would recommend to family and friends my experiences. Reviewed on: 5th February 2025

I had my account hacked from a Google transaction an...

I had my account hacked from a Google transaction and this was dealt with swiftly and they got my money back. I also enjoy being able to use the card abroad with no additional costs for spending my own money. Reviewed on: 5th February 2025

Excellent Bank

Good range of accounts and excellent customer services. Reviewed on: 5th February 2025

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