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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Simple straightforward banking as it should be

Efficient, straightforward, rewarding spending, clear, transparent. Easy to get accurate response from online customer service. Reviewed on: 5th February 2025

Always been a great bank to use.

Always been a great bank to use. Clear view of my expenditure and the app is clear. Reviewed on: 5th February 2025

Excellent all round.

Excellent all round. Sorted an issue out for me very quickly. Took the pressure off and eased my worries. Fab customer service Reviewed on: 5th February 2025

Quick response to queries.

Quick response to queries. Thoroughly answering all questions Reviewed on: 5th February 2025

Love the 'money back on purchases' scheme but

Love the 'money back on purchases' scheme but not so much the scrambling of my bank details - I understand it is for security but it makes getting a refund and collecting train tickets from the machine difficult. Reviewed on: 5th February 2025

BEST BANK 2025

Always a pleasure to deal with never an issue to speak with someone also. App has never gone down and gets better and better. Reviewed on: 5th February 2025

The app is very user friendly, if you need assistanc...

The app is very user friendly, if you need assistance it is easy to make contact without being chased around the houses. Reviewed on: 5th February 2025

Very easy to use app, move money around and notifica...

Very easy to use app, move money around and notifications Reviewed on: 5th February 2025

Fantastic bank!

Fantastic bank! I have put my friends and family on chase and they love it. I love the cash back, how easy it is to contact someone without having to wait in a queue over the phone and just how quick the response it over all. I also like having different pots for different things I’m savings which makes staying organised really easy. The analytics part is great too keeps me in check on how much I’m spending each month and on what. User experience is 10/10 Reviewed on: 5th February 2025

A great digital experience, easy to use and rewardin...

A great digital experience, easy to use and rewarding - well done! Reviewed on: 5th February 2025

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