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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Rewarding current account

A current account that actually rewards you for being with them, much better than any of the big high street banks Reviewed on: 16th March 2023

The few issues I have faced have been resolved almos...

The few issues I have faced have been resolved almost immediately and they’re always available to help! Reviewed on: 14th February 2026

Good bank, great customer service.

No problems incurred with current account. The live chat has always been very helpful & efficient Reviewed on: 14th February 2026

It’s one of the best service I’ve experienced.

It’s one of the best service I’ve experienced.Great customer care and service.Easy to make transactions and it’s great to tap when using public transport.Chase has changed the way the business of banking is conducted.Love it Reviewed on: 14th February 2026

A current account worth having

Good current account with active incentives for cash back. Easy to use via the Chase app and good for overseas spending. Reviewed on: 14th February 2026

good product.

Answer all queries quickly. Keep me updated regularly. Reviewed on: 14th February 2026

Love using this bank.

Love using this bank. Great products. Never an issue. Reviewed on: 14th February 2026

..day to day

I find they keep you up to date with daily spending Reviewed on: 14th February 2026

Brilliant online bank.

Brilliant online bank. No problem with the App. Works seemlessly. Reviewed on: 14th February 2026

App is so easy to use

App is so easy to use and I love that my card details are not visible on my physical card. It has made it easier for me to manage my money and plan my expenditure. Reviewed on: 14th February 2026

Chase, a bank that cares for you.

I've been the victim of fraud and Chase was on my case immediately. After a thorough investigation I received a full refund from them. To be frank I've haven't come across a bank so caring.. Voting on this site is the least I can do for them! Reviewed on: 14th February 2026

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