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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

A great digital experience, easy to use and rewardin...

A great digital experience, easy to use and rewarding - well done! Reviewed on: 5th February 2025

Hassle free banking

Very easy to open an account and transfer money between accounts. Reviewed on: 5th February 2025

Excellent app and super easy to use.

Excellent app and super easy to use. Great customer service if you do need to call them. Reviewed on: 5th February 2025

Great customer service, good interest rates and an e...

Great customer service, good interest rates and an easy to use app Reviewed on: 5th February 2025

A really seamless easy to use app associated with Ch...

A really seamless easy to use app associated with Chase. Help which is rarely required; is immediately available. The cashback feature is a bonus and I’ve been using it in many countries since its inception. Reviewed on: 5th February 2025

Best bank account ever!

Superb ease of use and customer focused service. Everything you could ask for in a current / savings account Reviewed on: 5th February 2025

Such a helpful bank

I had problem with travel insurance and they were so helpful and understanding Reviewed on: 5th February 2025

Excellent service .

Excellent response from customer service. Cash back is an excellent incentive. Very trustworthy service. No issues using the card abroad. I have recommended to others. Reviewed on: 5th February 2025

Customer Service

I have had fantastic customer service any time I have had to contact Chase. Knowledgeable staff. Polite and attentive. Able to solve any issues. Reviewed on: 5th February 2025

Excellent service on the app and so easy to use...

Excellent service on the app and so easy to use Reviewed on: 5th February 2025

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