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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Great customer support

Great customer support. Great offers for savings. Reviewed on: 5th February 2025

Cannot beat this as an on-line bank.

Available 24 hours a day, and challenge transactions with easy verification. Reviewed on: 5th February 2025

Good cash back rates.

Good cash back rates. Good easy to use app Reviewed on: 5th February 2025

Should have move sooner

Simple hassle free banking on simply to use platform with the latest security. What more could you need. Reviewed on: 5th February 2025

Excellent banking service provider.

Excellent service, always prompt to answer any questions, extremely fast and efficient service when using the debit card, giving prompt and accurate balance. I mainly use the account as my daily spend account because the service is much faster than my other account. Reviewed on: 5th February 2025

Great bank, but I feel a bit limited on options comp...

Great bank, but I feel a bit limited on options compared to other main banks. I would like to see a credit card option, to have an overdraft and few more perks. Others then that is a great bank. Reviewed on: 5th February 2025

Easy to use and competitive

The Chase current account is easy to set up and easy enough to use. I like the opportunity to get a 1% reward on most spending (up to £15 reward per month) and I also really like the competitive foreign exchange rate. It is a little irritating to have to jump through hoops to qualify for the 1% reward each month. Reviewed on: 5th February 2025

My first choice

I have had a Chase account for a couple of years and use it virtually daily both at home and more importantly when I'm abroad, it has proven to be the best of the various accounts & cards that I have tried when out of the country. Reviewed on: 5th February 2025

Excellent value and service

Easy to use App, good rates and cash back too Reviewed on: 5th February 2025

Banking Made Enjoyable

Using the app. makes the banking easy and enjoyable. Questions are answered quickly and issues resolved at thr same pace.I have prompted a number of relatives and friends to make the switch and they have the same comments to make Reviewed on: 5th February 2025

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