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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I am very happy with the service I have received fro...

I am very happy with the service I have received from chase bank. Reviewed on: 21st April 2024

Best UK current and saving account

From account opening to ongoing maintenance of the account, Chase has always been great. I can feel they put customer first by offering the best rate, seamless user experience and robust controls to my account with them. Reviewed on: 20th April 2024

Quick and good service.

Quick and good service. The setup was all very easy and straight forward. The app is easy to use, looking forward to using more of it. I could also set up multiple current accounts which was great. Reviewed on: 20th April 2024

I had a very nice experience as of now I had no even...

I had a very nice experience as of now I had no event of making a call or complaint or seeking a help from the customer service as the app supports all the services requirements Reviewed on: 20th April 2024

Excellent

Everything I have used or need through chase has been excellent Reviewed on: 20th April 2024

Excellent as both everyday and travel card

Extremely straightforward and efficient signup process had me logged with money in my account in 15 minutes. Excellent as an everyday card and particularly as a travel card where the mid point exchange rate and lack of additional fees makes this a standard out winner. In the past I've used credit cards everywhere due to cashback available, this card/account has levelled the playing field and allowed me to change to use this as my every day, doing anything account. I've already recommended this to others. Reviewed on: 20th April 2024

Easy to use app, great cash back and savings rates

Easy to use app, great cash back and savings rates Reviewed on: 20th April 2024

Straightforward and Helpful

The app is easy to use and makes tracking spending and saving so much easier. The transactions are categorised so I can see where my money is going each month, and the round-up savings helps me put a bit more away each month Reviewed on: 20th April 2024

Excellent user friendly account

Chase current account is easy to use - excellent customer service and communications . Feels very secure and safe and makes shopping online or on store exceptionally easy . Reviewed on: 20th April 2024

I enjoyed cash back while spending my money from chase

I enjoyed cash back while spending my money from chase Reviewed on: 20th April 2024

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