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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

So far so very good.

So far so very good. I’ve had zero problems understanding or using Chase Bank. Reviewed on: 17th April 2024

The app does not show up-to-date balances on log in.

The app is terrible. Balance for current account is not up to date when first logging in the app. Sometimes it will not update for ages. This is an app issue and not my phone/signal/WiFi issue. Sometimes I will get a notification of monies into my account, but when I open the app it is not updated. Several times I have opened the appto see what funds I have, only to then have a payment declined as the balance was not up-to-date. This is not acceptable. Setting up a payment is easy and good. Sending payments is easy and good. This is why I will continue to use the app, but it really does need a lot of improvement. Aestheticly it could look better and have larger print for people with eyesight problems. Reviewed on: 17th April 2024

It is easy to access and it is useful

It is easy to access and it is useful Reviewed on: 17th April 2024

Very reliable.

Very reliable. Never had any issues with the app or getting support from a person when I had an issue with a transaction. Interest on paid on the current account is a bonus compared to my other bank and the automatic round-up to make saving easier is great for me too. Reviewed on: 17th April 2024

Seamless banking

easy account to open, the app is easy to use the transactions are notified immediately you have the full control of all. The card is super cool I would say to anyone open and account and see. Reviewed on: 17th April 2024

Fast easy to use and to open extra savings accounts.

Fast easy to use and to open extra savings accounts. Reviewed on: 17th April 2024

Easy to easy and multiple spending options

Easy to easy and multiple spending options Reviewed on: 17th April 2024

Love it!

I used. Base in the Us when I was working there last year. They Lee me to move my UK account from HSBC to chase UK. Equally as satisfied. Reviewed on: 17th April 2024

Very happy with my day to day interactions with Chase.

Very happy with my day to day interactions with Chase. usually very straight forward and uncomplicated Reviewed on: 17th April 2024

Chase are fantastic!

Very reliable. Never had any issues and great customer service. Reviewed on: 17th April 2024

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