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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

One issue, was resolved in minutes.

One issue, was resolved in minutes. Same issue with other banks went on for months Reviewed on: 16th April 2024

LOVE IT!

I love it for the easiness and cheapness of using it abroad, and how easy and quick it was to open. The linked savings has a good rate for an instant access. The only downside for me is that I can't pay or withdraw via the Post Office like most other banks can. The online help team are pretty good and fast to respond too. Reviewed on: 16th April 2024

No charges abroad on cash or purcha...

great you don't get charged abroad on cash or purchases. Great App easy to use and good coms Reviewed on: 16th April 2024

Good experience

Good experience，very easy to use and clear. Help me to manage my money Reviewed on: 16th April 2024

Banking Excellence!

Chase bank is excellent and so easy to use. The website is simple and easy to navigate, I cannot recommend then enough! Reviewed on: 16th April 2024

Great service with lots of rewards.

Great service with lots of rewards. Customer service is easy and very helpful. Very happy with my decision to move to a chase account! Reviewed on: 16th April 2024

Good customer experience, responsive

Good customer experience, responsive via the App whilst I was abroad trying to increase my ATM limit. Good rates of interest. Ease of use Reviewed on: 16th April 2024

Very slick interface, tasks get down quickly and eff...

Very slick interface, tasks get down quickly and efficiently. Chase respects its customers and their banking needs Reviewed on: 16th April 2024

1% cashback on all spends and round ups are really h...

1% cashback on all spends and round ups are really helpful with saving money Reviewed on: 16th April 2024

Haven't had any bad experiences,

Haven't had any bad experiences, have been able to contact them when needed. Reviewed on: 16th April 2024

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