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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Excellent products offered.

Excellent products offered. Customer services excellent service too Reviewed on: 14th February 2026

Customer Service That Truly Delivers

Chase has been amazing since I signed up. Their customer service is second to none. Nothing is too small for them to answer, and they’re always quick to respond to my messages. I truly appreciate the support and professionalism. Reviewed on: 14th February 2026

Recently joined and it’s great.

I’ve only recently joined Chase, and the introduction offer of a boosted saving rate, plus cashback on every day spending like fuel or grocery shopping is a nice little extra I didn’t get with my previous bank. The app is very quick, and you get almost instant notifications regarding your spending, even when using Apple Pay or withdrawing cash. It’s nice to have insights on my spending whilst trying to be more financially healthy. The app is also very simple, easy to navigate and find everything, plus setting up Payee’s or Direct Debits. I even like the referral scheme which I used with my partner to get a nice £50 bonus for both of us. I have recommended to others who are looking for a new bank. Reviewed on: 14th February 2026

Good easy online bank with no hassles.

Good easy online bank with no hassles. Reviewed on: 14th February 2026

Excellent service gives me plenty of notice when pay...

Excellent service gives me plenty of notice when paying bills Reviewed on: 14th February 2026

Excellent in every way.

Excellent in every way. Positive energy combined with ease of motion and transactions. Reviewed on: 14th February 2026

Easy to use online bank.

Easy to use online bank. Easy to open an account. If I have a problem I can use the online chat which is good and usually they solve my problem. Reviewed on: 14th February 2026

Great user experience with seamless integration of s...

Great user experience with seamless integration of savings credit card and current account in the same app. Credit conditions are excellent and so are the savings rate. Credit card came with no interest for 12 month which was for me a great help in managing the expenses for my new home. Reviewed on: 14th February 2026

Great Bank

Great Curren account. The app is user friendly and easy to navigate. Reviewed on: 14th February 2026

A great experience, no nonsense bank account.

A great experience, no nonsense bank account. Reviewed on: 14th February 2026

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