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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Chase app, so simple and striaght forward

Love the Chase app, so simple and striaght forward coupled with excellent exchange rates when using the Chase debit card overseas, this is the account use. Reviewed on: 15th April 2024

Good, but some points not mentioned by Chase

Got it as I was going to the US but unfortunately the US Chase and UK Chase are two different companies which made banking more difficult. This isn’t made clear. I called up Customer service and they wernt very helpful. apart from this, the account was quick and easy to set up, they don’t charge any travel fees and it’s easy to see what you’ve spent. Reviewed on: 15th April 2024

Convenience is brilliant.

Convenience is brilliant.Very easy to use Reviewed on: 15th April 2024

Chase Bank

The app is very good and helps me out when I'm going on holiday. Reviewed on: 15th April 2024

Enjoy using the easy banking app.

Enjoy using the easy banking app. Very competitive interest rates for current and savings accounts. Reviewed on: 15th April 2024

Smooth from start to finish.

Smooth from start to finish. Very helpful Reviewed on: 15th April 2024

On-Line Banking Made Easy

Being of an older generation I was a bit worried about on-line banking. The customer service & support as well as regular updates is brilliant ! Reviewed on: 15th April 2024

Chase Bank - help and other benefits

Had an issue with a duplicate transaction I was waiting to receive back into my account. Spoke to a lady in customer service and she was really helpful she put my query on her watch list so she could keep an eye on when the payment came back into my account. She informed me she would follow up to confirm when the payment had gone back to me, which she did and also checked if she could help with anything else. I also like using my chase card abroad and find the app very simple to use. Reviewed on: 15th April 2024

The saving banks that are part of the current accoun...

The saving banks that are part of the current account, have great interest rates Reviewed on: 15th April 2024

Easy to open, easy to set up, easy to use and keep a...

Easy to open, easy to set up, easy to use and keep an eye on. Better than alternatives I’ve used in the past. Reviewed on: 15th April 2024

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