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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

They suddenly seized my funds and asked for ridiculo...

They suddenly seized my funds and asked for ridiculous amounts of paperwork before finally releasing the funds Reviewed on: 14th April 2024

A real person answers the phone!

The only bank that actually answers the phone in person, in less than 1 minute, and actually solves your problems - a refreshing change from constantly hearing from other banks that 'your call is important to us' when clearly it is not! Reviewed on: 14th April 2024

I swapped my bank of many years to Chase Bank.

I swapped my bank of many years to Chase Bank. I have been very satisfied with the service provided, the App is easy to navigate. I love the fact that I can save up money on purchases made on the Round up feature., earning 5% interest. Also that I earn 1% back on purchases, up to £15.00 a month earning on my spending. So happy I changed banks to Chase a win win for me. Reviewed on: 14th April 2024

Efficient, simple app.

Efficient, simple app. Good value current account Reviewed on: 14th April 2024

A very easy and customer friendly service, and very...

A very easy and customer friendly service, and very good cominucation with the customer. Reviewed on: 14th April 2024

I find the Chase app/account easy to use and very in...

I find the Chase app/account easy to use and very informative. I’ve actually managed to save some money for a number of months - not something I have been able to do for some time! Reviewed on: 14th April 2024

Amazing bank

Easy to use, flexible and helps you make the best of your money Reviewed on: 14th April 2024

Chase Bank consistently delivers exceptional service...

Chase Bank consistently delivers exceptional service, making banking a breeze. Their user-friendly mobile app offers seamless transactions, and their extensive network of branches ensures convenience wherever you go. With top-notch customer support and innovative financial solutions, Chase truly stands out as a leader in the banking industry. Reviewed on: 14th April 2024

I love chase!!

I love chase! Easy to move money from your current accounts as well as paying friends, family and businesses. Chase is my bank and I would definitely recommend to anybody not using it. Reviewed on: 14th April 2024

Very easy to use good service excellent for using on...

Very easy to use good service excellent for using on holiday or abroad for business trips as there are no exchange rate fees Reviewed on: 14th April 2024

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