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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Clear, concise and simple to use and good customer s...

Clear, concise and simple to use and good customer service. I was tricked by a fraudster and I reported it straight away once I realised what had happened. The staff were so good and I was eventually refunded. I love the fact you spend from it and earn cashback too. The APP is simple to use too. Reviewed on: 14th April 2024

excellent service

all ways great service fast and efficient Reviewed on: 14th April 2024

App is clear, efficient and user friendly.

App is clear, efficient and user friendly. Notifications are useful and reassuring. Most positive of all is the reward programme. All of the above will ensure that my vote deservedly goes to Chase Bank. Reviewed on: 14th April 2024

Good customer service.

Easy to communicate with customer service . App is easily to use Reviewed on: 14th April 2024

The card is very handy when I travel abroad because...

The card is very handy when I travel abroad because there are no charges for use or cash withdrawal Reviewed on: 14th April 2024

Excellent customer service

I have had only one problem with my account since opening it two years ago. It was entirely of my own making , but one phone call to sustomer services sorted it out in seconds. Reviewed on: 14th April 2024

Almost perfect!

Excellent and simple app based on-boarding process - 1% cashback was excellent until they limited it to only if you pay in £1500 a month. The boosted savings account is excellent but aparrently only available to people with a total balance of less than £500 over all savings accounts which is sad. 5.1% boosted is good but should be the standard rate to be competitive with others. Love that you can create multiple accounts and they have regular banking details for easy transfers unline a building society style account. Would like Chase to enable additional accounts to operate in other currencies - at least in dollars being an American bank! Reviewed on: 14th April 2024

Great bank

Easy to use app. Good perks e.g. round up Reviewed on: 14th April 2024

Very happy

I had no problem using the card abroad. I like the way they keep you updated with what they are doing Reviewed on: 14th April 2024

Very good I recommend it very good

Very good I recommend it very good Reviewed on: 14th April 2024

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