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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy-to-use app, in-credit interest and cashback

I like the easy-to-use app, the in-credit interest on the account and the 1% cashback, though the latter is becoming more difficult to secure Reviewed on: 14th April 2024

Easy to use highly professional great value

Easy to use highly professional great value Reviewed on: 14th April 2024

Have had a Chase account for a couple of years, neve...

Have had a Chase account for a couple of years, never had any problems. The app is simple and easy to use. I never use any other card abroad anymore, such good value for money Reviewed on: 14th April 2024

Real people not AI.

Can speak to a real person if needed..and not a foreign call centre Reviewed on: 14th April 2024

Easy to open and use the App abroad

It's was very easy to open the account, use it abroad without extra charges I had to transfer my family's holiday money to chase . Reviewed on: 14th April 2024

The app is very user friendly, love the added extras...

The app is very user friendly, love the added extras they do like round up and several easy savers within the app Reviewed on: 14th April 2024

Good interest rates, good communication, great app t...

Good interest rates, good communication, great app that’s easy to use Reviewed on: 14th April 2024

I am quite happy with their service.

I am quite happy with their service. Reviewed on: 14th April 2024

Excellent experience with customer service.

Excellent experience with customer service. Reviewed on: 14th April 2024

Easy to use great overseas currency rates

Easy to use great overseas currency rates Reviewed on: 14th April 2024

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