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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

My partner lost her card we phoned the help centre a...

My partner lost her card we phoned the help centre and was sorted within minutes by very professional staff. Reviewed on: 14th April 2024

Fantastic customer service that you can actually get...

Fantastic customer service that you can actually get hold of and range of options for contacting. Current account earns interest and gives cash back on everyday spending, eats not to love? Reviewed on: 14th April 2024

Great app, easy to use.

Great app, easy to use. Good account features like roundup and associated savings accounts. Reviewed on: 14th April 2024

convenient, very good experience

convenient, very good experience Reviewed on: 14th April 2024

Easy to use and very clear not overloaded with e mai...

Easy to use and very clear not overloaded with e mails but any information given in timely manner Reviewed on: 14th April 2024

Paying in

Having paid in to my account, it is easy to pay with the card and I have no problem with that. Reviewed on: 14th April 2024

Awesome banking experience

The account opening experience was awesome and unbelievable. Reviewed on: 14th April 2024

Simple, easy and straightforward

Easy to open, easy to use and the most straightforward website I known. Reviewed on: 14th April 2024

Chase offers simple understandable products with eas...

Chase offers simple understandable products with easy to follow advice and instructions. They also give fairly decent interest rates and are good at keeping you informed regarding any changes Reviewed on: 14th April 2024

Love how easy it is to manage account Like the added...

Love how easy it is to manage account Like the added bonus of earning interest and love the round up to save Reviewed on: 14th April 2024

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