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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

BEST BANK!!!!

I started using chase this year and it’s helped me so much to if I ever get stuck chase always have ways to help Reviewed on: 14th April 2024

Fast and professional customer service.

Fast and professional customer service. 1% cash back for everyday shopping is amazing. I love the app, very easy to use. Reviewed on: 14th April 2024

Amazing couldn’t be better very satisfied

Amazing couldn’t be better very satisfied Reviewed on: 14th April 2024

Once I face some difficulties for sending my money .

Once I face some difficulties for sending my money .. Chase Bank customer care people quickly contacted me and they resolved immediately Reviewed on: 14th April 2024

Interest when you least expected

Delivery of card was quick and I realised other banks do not give you interest on the balance on your account but chase does which makes it best place to save and invest. You are assured of both your principal and interest at the end of every month Reviewed on: 14th April 2024

Chase your financial future.

Chase is a no nonsense bank, providing an excellent service. Excellent rewards. Reviewed on: 14th April 2024

They are simply the BEST.

They are simply the BEST. Customer service is great and their products are amazing. Reviewed on: 14th April 2024

The customer service is excellent.

The customer service is excellent. Their app has responsive 24/7 messaging service. I travel a lot and it is so helpful to have someone to chat with efficiently anytime. On overseas purchases, the exchange rates are also excellent. Chase also provides good interest rates and easy, interconnected, accounts. Reviewed on: 14th April 2024

Excellent communication and service.

Excellent communication and service. I found the bank to be very responsive and helpful for my needs. Reviewed on: 14th April 2024

Interest earned is a really good rate.

Interest earned is a really good rate. Great communication and advice via emails. Easy to understand language. Reviewed on: 14th April 2024

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