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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Best bank

Every time I have had an issue chase has sorted it quickly and efficiently and they are also very good at detecting possible fraud Reviewed on: 13th April 2024

Constant offers including 1% cash back with ...

Constant offers including 1% cash back with realistic and easily reachable criteria. Easy to set up accounts with bonuses being offered to refer friends and both people getting rewarded. Nice and clean design on the app and quick customer service available 24/7 Reviewed on: 13th April 2024

Simple bank account

So easy to use, simple to transfer money, gives cash back, great to earn interest, don’t pester you with emails only send essential ones. Reviewed on: 13th April 2024

Good basic current account, but needs more features

It's a good bank for everyday use, it's currently leading with the limited 1% cashback (that's the only reason I keep it), I don't like it's app only, and the app has missing features, eg. joint account, additional cardholder, truster retailers (no approval on each transaction). The app is a bit slow to load even on perfect fiber broadband at home, you can imagine it on the way. I've requested these new features in May 2023, but got nothing so far. I've also reported the slowness. Reviewed on: 13th April 2024

Really good so far very effective for sending and re...

Really good so far very effective for sending and receiving Reviewed on: 13th April 2024

Great for online

So easy to use especially online love it Reviewed on: 13th April 2024

Good savings rate, nice app and no foreign transacti...

Good savings rate, nice app and no foreign transaction fees. Reviewed on: 13th April 2024

Very friendly staff whenever you need to contact them.

Very friendly staff whenever you need to contact them. . Fabulous to receive rewards and good interest rate on savings account. Love the immediate feedback when spending. Wish I had joined sooner. Well done. Reviewed on: 13th April 2024

I absolutely love Chase Bank.

I absolutely love Chase Bank, it is an easy to navigate app which lets you talk to a human at the touch of a button and importantly they’re happy to help, always! I’m massively grateful for the help I receive every time I talk to Chase Customer Service. Reviewed on: 13th April 2024

Amazing service.

Amazing service. Great app. Reliable bank. Always. Reviewed on: 13th April 2024

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