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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

The account that suits everyone.

Used the account for a number of years and everything works. 24 hour phone access is excellent and security when moving significant amounts of money has been first class. Reviewed on: 14th February 2026

All featured are excelant and no issues, forien trav...

All featured are excelant and no issues, forien travel and currency is very usefull Reviewed on: 14th February 2026

Scam refund

I was scammed 3 times and Chase CS was excellent in resolving the issues. Reviewed on: 14th February 2026

Fantastic Bank!!!

Love the ease with which I can use my current account with Chase. Also love that I can’t go overdrawn so if I haven’t got it I can’t spend it. The message telling me what I’ve spent is instant which would also be really useful if ever I lost my card. Payments are very easy to set up and also to make to an existing payee. I love the card that doesn’t show any account detail. I also love the transfer between accounts process that is so easy to use in the app and the fact that my payees are accessible from all accounts, current and savings, so I can pay people directly from a savings account too. The 1% cashback is a real bonus on my current account and the qualifying pay-in can be to current or savings accounts. I love the round up account which pays 5% interest, then resets after a year- giving a nice little sum for a treat. Altogether, I’m very impressed with Chase bank and on the odd couple of occasions I’ve had to phone them, they have dealt with my query immediately and sympathetically. Excellent bank!!! Reviewed on: 14th February 2026

fantastic bank home and abroad, savings and currant...

fantastic bank home and abroad, savings and currant account very secure, best bank i have ever used. Reviewed on: 14th February 2026

Great app

Great app and good round up scheme. Reviewed on: 14th February 2026

Chase is very helpful and easy

Chase is very helpful at helping you manage your account easily and to transfer between accounts too. Love the app and the ability to use the card abroad too Reviewed on: 14th February 2026

Helpful customer service.

Helpful customer service. No hassle banking. Reviewed on: 14th February 2026

.easy to use

.easy to use and to apply for the account. Reviewed on: 14th February 2026

Never had a problem with any from the chase bank.

Never had a problem with any from the chase bank. Customer service always happy to help Reviewed on: 14th February 2026

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