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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Excellent customer service

Used the help on the app, the response was almost instant and resolved in a couple of minutes chatting with a real person. Reviewed on: 13th April 2024

Statements are easy to read for older people.

Statements are easy to read for older people. Everything is very easily explained. Reviewed on: 13th April 2024

1% cash back all year very handy when taking this ca...

1% cash back all year very handy when taking this card abroad because there are no hidden fees. They are very straight up and helped me with any problem that I needed assistance on. I have even set my mum and dad up an account with chase because they are so easy to use. I love the app designed it is sleek and simple. Big shout out to chase bank!!! Reviewed on: 13th April 2024

Great experience.

Great experience. Great card and rates Reviewed on: 13th April 2024

I guess that being retired and using the bank for so...

I guess that being retired and using the bank for some transactions, mainly shopping. It is no problem, but I not sure I'm looking for an experience Reviewed on: 13th April 2024

great experience never had a bank like this they wor...

great experience never had a bank like this they work so well! Reviewed on: 13th April 2024

Just brilliant from start to finish, easy to use

Just brilliant from start to finish, easy to use Reviewed on: 13th April 2024

Chase just do what they say.

Chase just do what they say. Account easy to set up and app is great. Reviewed on: 13th April 2024

Brilliant service and good rates on savings.

Brilliant service and good rates on savings. Also the cashback feature on chase banking is very good Reviewed on: 13th April 2024

Great bank

Great bank account never have a problem Reviewed on: 13th April 2024

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