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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48825 reviews)

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4.94

Based on 48,825 reviews, last reviewed 24th Feb 2026

109325% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I really like chase bank- so will you. I really like chase bank. It is so modern, efficient and practical to use. Definitely an account suitable for the times. The registration to get an ac... Read more Reviewed on: 24th February 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48825)

Review of the Chase Bank, Current account:

Rewarding current account

A current account that actually rewards you for being with them, much better than any of the big high street banks Reviewed on: 16th March 2023

No nonsense, just service!

First class app making e banking so simple and straightforward. There are no gimmicks or fuss contained within the app, it is all about making transactions simple and straightforward which therefore offers super service. Reviewed on: 19th February 2026

Excellent customer service

Their customer service is fabulous. The team hears me and they do everything to see that they can resolve the issue. They are emphatic and attentive. Reviewed on: 19th February 2026

Great account very simple to use

Very simple set up process easy to move money between savings and current and good rates when travelling Reviewed on: 19th February 2026

Innovative and responsive - easy to manage

Innovative and responsive - easy to manage Reviewed on: 19th February 2026

Simple and quick

Just so simple & quick, always wanted to open another bank account but thought it was going to be a very long winded and complex request but was very surprised at how easy it was to open online Reviewed on: 19th February 2026

best bank ever

Answer the phone so fast and always helpful Reviewed on: 19th February 2026

Best bank ever!

Great services. Communication has been excellent. Account works very well. Reviewed on: 19th February 2026

Travel Worry Free

It is a great account especially for Country hopping, you don't have to worry about changing cash or getting the best deal anymore. You have the best deal wherever you are, Alaska, Canada, USA, Turkey,UAE, Europe, Thailand, Japan have used in all these countries with no problems, in Thailand try to charge you a couple of percent in restaurants & bars mainly to cover costs of provider of card reader. I just tell them that's there tip gone & most don't take. Reviewed on: 19th February 2026

Annoying to transfer money into and cash back is lim...

Annoying to transfer money into and cash back is limited Reviewed on: 19th February 2026

Easy & straight forward to use, quick & effective app.

Easy & straight forward to use, quick & effective app. Does what I need it to Reviewed on: 19th February 2026

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