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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48790 reviews)

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4.94

Based on 48,790 reviews, last reviewed 22nd Feb 2026

108525% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customer Service Called Customer service when trying to pay for a hotel booking which kept changing to dollars from sterling. Issue resolved seamlessly. Reviewed on: 22nd February 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48790)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Brilliant for using abroad.

Brilliant for using abroad, great communications informing of each banking activity immediately. AA+++ Reviewed on: 18th February 2026

Chase is an excellent bank to take care of your curr...

Chase is an excellent bank to take care of your current account. Reviewed on: 18th February 2026

Excellent customer service, fast response, always he...

Excellent customer service, fast response, always helpful and easy to deal with. App works great and does all the things needed. Reviewed on: 18th February 2026

Excellent communication from Chase bank.

Excellent communication from Chase bank. Although they are online they are quick to respond to telephone calls to help you with any queries. I feel that my money is safe with them and they look after me as a customer. Reviewed on: 18th February 2026

I have already recommended Chase to a couple of people.

I have already recommended Chase to a couple of people. I find the app very easy to use, and the rewards are great! I would recommend the card to anyone! Reviewed on: 18th February 2026

Efficient and Helpful

They are very helpful when you need to contact them. Payments show on your account quickly and efficiently. Reviewed on: 18th February 2026

Simple and smart

Very simple to use, no fees, and opportunity to cash back is all great. Reviewed on: 18th February 2026

Chase is great

In my experience, Chase has always been great and easy to use. Reviewed on: 18th February 2026

Lovely experience all round, love the round up feature

Lovely experience all round, love the round up feature Reviewed on: 18th February 2026

I love chase it’s my main current account I recommen...

I love chase it’s my main current account I recommend it to everyone just so convenient and easy to use! Reviewed on: 18th February 2026

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