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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great account

Great account with cashback, great for use abroad. Great savings too Reviewed on: 13th April 2024

Easy app to use.

Easy app to use. Great service. Reviewed on: 13th April 2024

Customer Service

I've had cause to use their help line on 2 occasions and I cannot fault the service provided on each call, speedy, thourough and issues resolved. Reviewed on: 13th April 2024

Straight forward to use with really helpful features...

Straight forward to use with really helpful features for saving Reviewed on: 13th April 2024

Excellent so far, any issue dealt with quickly and e...

Excellent so far, any issue dealt with quickly and efficiently. Reviewed on: 13th April 2024

The ease of the app and the fantastic travel benifit...

The ease of the app and the fantastic travel benifits ie no charges on use and 1% cash back on purchases make Chase the perfect account to have. Interest rates are good too! Reviewed on: 13th April 2024

Very good and easy to use, cashback a judge perk

Very good and easy to use, cashback a judge perk Reviewed on: 13th April 2024

Great service and great mobile app

Great service and great mobile app Reviewed on: 13th April 2024

It’s been a pleasure using Chase bank.

It’s been a pleasure using Chase bank. In comparison to high street banks, Chase offers a highly competitive interest rate and currency conversion rate. The mobile banking app is also very easy to use. I feel my money is safe with Chase bank. Reviewed on: 13th April 2024

Good rewards.

Excellent cashback percentage and even interest on credit balances. Reviewed on: 13th April 2024

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