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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Chase- excellent for travelling and cashback.

I took out the account as I was travelling abroad and it's good value to use overseas. It was easy to set up and I also like the cash back facilities. I've now linked a ' round up' savings account to it to provide some savings to use at Christmas Reviewed on: 13th April 2024

five star bank

Bank with good service and with great support. Reviewed on: 13th April 2024

Excellent, secure and easy to use bank

My whole experience with Chase has been excellent, with the added bonus of charge free use in some countries, taking a lot of the stress out of travelling.I Love the rewards, another way of saving eithout even noticing. The app is easy to use and the immediate notifications add to the security. I have recieved notifications and calls on unusual spend, a great feature. Reviewed on: 13th April 2024

Always good to use with the 1% back feature great c...

Always good to use with the 1% back feature great customer service Reviewed on: 13th April 2024

Excellent for travelling or staying home, with cash...

Excellent for travelling or staying home, with cash back that really gives a good pick-me-up feeling. Reviewed on: 13th April 2024

Great App, very flexible and east to use.

Great App, very flexible and east to use. Reviewed on: 13th April 2024

Good for travel

It’s such an ease to use it overseas Reviewed on: 13th April 2024

Fast friendly and efficient

Fast friendly and efficient with the best customer experience we have had from any financial institution Reviewed on: 13th April 2024

Not much experience with Chase.

Not much experience with Chase. One irritating experine I have is that repeated emails I get from Chase requesting for TIN number inspite of informing that I do not have one. I wish Chase stops sending this request in future. Reviewed on: 13th April 2024

So easy to use!

So easy to load money on my card and easy to see what payments are going through. All the information I need is on my phone. Reviewed on: 13th April 2024

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