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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Great customer service

I had a misplaced card replaced with days great service good communication great customer service and simple clear banking very helpful with services Reviewed on: 13th April 2024

Very happy with my experience and benefits.

Very happy with my experience and benefits. Reviewed on: 13th April 2024

Easy to use app only bank, excellent customer servic...

Easy to use app only bank, excellent customer service and savings rates good too Reviewed on: 13th April 2024

Easy to use with cashback account.

Easy to use with cashback account. Reviewed on: 13th April 2024

Excellent Bank

Only been with Chase a short while but I would highly recommend to friends and family Reviewed on: 13th April 2024

Superb Banking Service

Really user friendly and straightforward app to manage finances, good savings rate and rewards for using their services day to day. Really quick customer service support that can be initiated through the banking app. Puts apps and services provided by traditional banks to shame. Reviewed on: 13th April 2024

Chase current account

I love my chase current account - the best features are the monthly spending summaries and the everyday cashback. Reviewed on: 13th April 2024

Brilliant service.

I have not had an account long but the service I have received has been excellent. There is great communication and when you have questions they are really easy to contact. The fact that you can get the amount of interest Chase offer is what attracted me to opening an account. Reviewed on: 13th April 2024

I am happy i styarted using Chase for my current acc...

I am happy i styarted using Chase for my current account. Unlike my previous S. bank, that charges current account fee. Also, transaction is super easy and I have not had any problem with the account. I also enjoy the 1% cashback rate as well as the 4.1% interest rate on my savings Reviewed on: 13th April 2024

I love chase and would never go back

It is so good especially that it round my money up so at the end of the month I always have a little something extra that has been saved without me knowing Reviewed on: 13th April 2024

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