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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Fantastic Account

No fees for spending abroad, cashback, an easy app (a bit slow though), and great features. Reviewed on: 16th March 2023

Easy opening of account and a good range of features.

Easy opening of account and a good range of features. Reviewed on: 14th February 2026

All round great banking experience

Easy to use, customer service excellent when needed, good rewards. App is brilliant! Reviewed on: 14th February 2026

Good bank, great service and easy to use app

Good bank, great service and easy to use app Reviewed on: 14th February 2026

Chase bank is easiest ever

Always ready to help if u have an issue, and app is all u need and do not have to wait for card to be delivered if expiry has ended its automatic on app Reviewed on: 14th February 2026

The app is really good.

The app is really good. I like that you have to authorise spending. When I have contacted customer service the response has been very good. Reviewed on: 14th February 2026

Efficient friendly good service excellent value

Efficient friendly good service excellent value Reviewed on: 14th February 2026

Always there when you have a problem there's always...

Always there when you have a problem there's always someone to talk to Reviewed on: 14th February 2026

I joined chase when they launched in the UK and woul...

I joined chase when they launched in the UK and wouldn’t choose any other bank. Returns are good, rewards are great, everything is simple on the app and my JPM investments are linked. Reviewed on: 14th February 2026

Extremely easy to use bank, easy to track spending a...

Extremely easy to use bank, easy to track spending and certain spending types, quick response customer service and helped with a scam issue I've had before. Reviewed on: 14th February 2026

Great bank.

Great bank. Love it. Amazing products Reviewed on: 14th February 2026

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