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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Excellent, easy to use app-based account

As the Chase account is App-only, it is just as well that the app is extremely easy to use and informative. There are lots of useful bits to it, and I particularly like the fact that the app can be set to notify you of any debits or credits to your account (whch happens almost instantaneously). Reviewed on: 13th April 2024

Trust worthy

Current account easy to set up. Good communication and staff very helpful. Spending abroad is less stressful. Takes the worry out of been ripped off when spending on over seas holidays. Reviewed on: 13th April 2024

Instant alerts on transactions.

Instant alerts on transactions. Travel friendly - no hidden charges for spending in Europe. Reviewed on: 13th April 2024

Great 1% on purchases.

Great 1% on purchases. Great exchange rates when overseas. Easy control via app. What more could you want. Reviewed on: 13th April 2024

Chase areAMAZING

Chase are an amazing bank, as someone who has had to raise disputes buy in other currencies and run a business I would certainly, reccommend it Reviewed on: 13th April 2024

Best current account we have had to date

Very efficient customer service with up to date notifications on every spend, this current account with interest earned too is the best bank we have had to date Reviewed on: 13th April 2024

Great banking experience, excellent customer service.

Great banking experience, excellent customer service. Would recommend to friends and family Reviewed on: 13th April 2024

Joined Chase last year and it's been a great experie...

Joined Chase last year and it's been a great experience banking with them. Security is top-notch and that's an add on to their excellent customer service. Reviewed on: 13th April 2024

I've never had a better experience with a bank, they...

I've never had a better experience with a bank, they make me feel like I have been getting ripped off by santander for the past 3 decades. Seriously Reviewed on: 13th April 2024

Great app experience!

Great app experience! The fact I can use my debit card abroad without any fees is an added bonus that I love. Reviewed on: 13th April 2024

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