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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

New account very easy to navigate

New account very easy to navigate Reviewed on: 13th April 2024

Great bank, easy to move money, set up new accounts...

Great bank, easy to move money, set up new accounts and pay in different currencies- excellent! Reviewed on: 13th April 2024

Chase accounts are easy to manage v app and excellan...

Chase accounts are easy to manage v app and excellant value Reviewed on: 13th April 2024

Good communication and easy to access and operate ev...

Good communication and easy to access and operate even for a technophobe like me Reviewed on: 13th April 2024

So easy to use when on holiday plus I get...

So easy to use when on holiday plus I get cash back Reviewed on: 13th April 2024

Never failed to provide excellent service which is...

Never failed to provide excellent service which is much appreciated as I travel abroad regularly and knowing that I have good backup should anything go amiss Reviewed on: 13th April 2024

Extra cash helping the cost of living crisis

the benefits of cash back facility is a great way to help customers during this difficult times who are experiencing the cost of living crisis. the app. is designed in such a way that it is very easy to use the features which can be performed without visiting the bank which is precisely an online account. Every transaction can be performed very easily without compromising any security of the account. The app. is secure that will protect the customers security. Should anyone has an issue, the CS team is there to help and have the issue sorted. Reviewed on: 13th April 2024

Excellent banking app.

Excellent banking app. The ability to have up to 10 savings accounts Reviewed on: 13th April 2024

Application for opening a bank acct with Chase bank...

Application for opening a bank acct with Chase bank was very smooth plus the mobile app is really simple which is for me is I think is excellent because anyone can use it easily. Reviewed on: 13th April 2024

The service all works smoothly

The service all works smoothly and i have not experienced any problems Reviewed on: 13th April 2024

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