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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Great rates and service.

Great rates and service. Always easy to talk to someone Reviewed on: 13th April 2024

Amazing service

Amazing customer support, easy to use and can’t be without it. Reviewed on: 13th April 2024

Excellent service, 1st class bank

Excellent service, very efficient, very helpful & very thorough, easy to use app, great telephone service, everything you need from a bank! Reviewed on: 13th April 2024

Very easy to open account, card came quickly.

Very easy to open account, card came quickly. Had no problems when using card abroad. You also earn cash back on purchases. Excellent service Reviewed on: 13th April 2024

Excellent for day to day banking.

Excellent for day to day banking. I love little reward bonuses for every pound I spent. Reviewed on: 13th April 2024

Not competitive interest rates

Very easy to set up account, interest rates not competitive Reviewed on: 13th April 2024

Excellent banking experience

Great mobile app and good interest rate on flexible savings Reviewed on: 13th April 2024

Easy to use App, with a real person available if you...

Easy to use App, with a real person available if you ring for help. Love having the facility to move money around so easily, and the cashback. Reviewed on: 13th April 2024

Easy to use anywhere and gives you cash back.

Easy to use anywhere and gives you cash back. Simple Reviewed on: 13th April 2024

Excellent service and ease of use of the app

Excellent service and ease of use of the app Reviewed on: 13th April 2024

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